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GDPR Compliance

Last Updated: September 2026

Our Commitment to GDPR

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This page outlines how we comply with GDPR requirements and what rights you have regarding your personal information.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you submit a service request, you provide consent for us to process your information to respond to your inquiry
  • Legitimate Interest: We have a legitimate interest in maintaining records of customer communications and improving our services
  • Contractual Necessity: Processing is necessary to perform services you have requested

Data Controller Information

For the purposes of GDPR, the data controller is:

glenbloom
Manchester, United Kingdom

Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal data we hold about you. This information will be provided free of charge within one month of your request.

Right to Rectification

If you believe any personal data we hold about you is inaccurate or incomplete, you have the right to request correction.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected, or if you withdraw consent.

Right to Restrict Processing

You can request that we restrict processing of your personal data in specific situations, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and to transmit that data to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision Making

We do not use automated decision-making or profiling in our processing of your personal data.

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us using the information provided on our contact page. We will respond to your request within one month. If your request is complex or we receive multiple requests, we may extend this period by two additional months, and we will inform you of any such extension.

Data Protection Officer

For questions specifically related to data protection and GDPR compliance, you may contact our data protection representative at the address provided on our contact page.

Right to Lodge a Complaint

If you believe we have not complied with GDPR requirements, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection.

Data Transfers

We do not transfer personal data outside the United Kingdom. If this changes in the future, we will ensure appropriate safeguards are in place in accordance with GDPR requirements.

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you without undue delay and within 72 hours of becoming aware of the breach, as required by GDPR.

Data Minimization

We collect only the personal data that is necessary for the purposes outlined in our Privacy Policy. We do not collect excessive or irrelevant information.

Updates to This Statement

We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date.

glenbloom

Professional garden care and landscape design services across Manchester and surrounding areas.

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Manchester, United Kingdom

[email protected]

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