Privacy Policy

Last Updated: September 2026

Introduction

This privacy policy explains how we collect, use, and protect your personal information when you use our website or services. We are committed to safeguarding your privacy and handling your data responsibly.

Information We Collect

Information You Provide

When you submit a service request or contact us, we collect:

• Your name and email address
• Service preferences and garden details you choose to share
• Any additional information you provide in message fields

Automatically Collected Information

When you visit our website, we may collect:

• Browser type and version
• Operating system information
• Pages visited and time spent on the site
• Referral source and exit pages

How We Use Your Information

We use the information we collect to:

• Respond to your service inquiries and provide quotes
• Communicate about your garden care projects
• Improve our website and service offerings
• Maintain records of our business interactions

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your information is stored securely and accessed only by authorized personnel who need it to perform their duties.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Service inquiry data is typically retained for up to two years after the last contact.

Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data in certain circumstances
• Object to processing of your personal data
• Request restriction of processing
• Data portability where applicable

Third-Party Disclosure

We do not sell, trade, or transfer your personal information to third parties. We may share information with service providers who assist in operating our website or conducting our business, provided they agree to keep this information confidential.

Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more information, please see our Cookies Policy.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

Contact Us

If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us at the address provided on our contact page.